PawPlan Terms of Service
Welcome to PawPlan
By visiting our website or subscribing to PawPlan, you agree to the terms below. Please take a moment to read them; they help keep things running smoothly for both you and us.
1. Who we are
PawPlan Pty Ltd (“PawPlan”, “we”, “our” or “us”) operates this website and subscription service.
2. Using our website
You agree to use the PawPlan website for lawful purposes only.
3. Subscriptions and billing
When you subscribe to PawPlan, you authorise recurring payments according to your delivery schedule.
4. Pricing and availability
All prices are in AUD and include GST.
5. Shipping and delivery
We ship within Australia and provide tracking for every order.
6. Returns and refunds
You are entitled to a refund or replacement under Australian Consumer Law.
7. Product use and advice
PawPlan does not replace veterinary guidance.
8. Intellectual property
All content belongs to PawPlan or our partners.
9. Limitation of liability
- 🐾Misuse of our products.
- 🐾Shipping delays.
- 🐾Indirect or consequential losses.
10. Updates to these terms
We may update these Terms from time to time.
Last updated: November 2025
11. Contact us
For any questions, contact us at support@pawplan.net.au .