PawPlan Privacy Policy

At PawPlan, we take your privacy seriously. When you shop with us, subscribe to your pet’s wellness plan, or browse our website, we collect certain information to make sure everything runs smoothly—from shipping your flea and worm treatments on time to reminding you when your next pack is due.

What we collect

• 🐾Your name, email address, phone number, and delivery address.
• 🐾Your pet’s details.
• 🐾Payment details handled securely.
• 🐾Browser/device info.
• 🐾Email preferences.

How we use your information

• 🐾Process and deliver your orders.
• 🐾Manage subscriptions.
• 🐾Personalize your experience.
• 🐾Improve services.
• 🐾Send updates and offers.

We never sell your personal data. Ever.

Third-party services

We use trusted partners:

• 🐾Shopify
• 🐾Recharge
• 🐾ShipStation
• 🐾Klaviyo

These partners only use your data to perform essential services.

Your rights

• 🐾Access your data.
• 🐾Request corrections.
• 🐾Opt out of marketing.
• 🐾File a privacy complaint.

Contact us at: support@pawplan.net.au.

Data security

Your information is stored securely and accessed only by authorised staff.

Cookies

We use cookies to improve your experience. You can disable them in your browser.